Google Play & DPDPA 2023 Compliance
Account & Data Deletion Request
In accordance with Google Play Store User Data & Account Deletion Policies and the Digital Personal Data Protection Act (DPDPA), 2023 of India, users of the PushCartSiren application and Kirana Shop POS have the absolute right to request the permanent deletion of their account, business profile, and associated personal data.
Important Notice for Household Shoppers: PushCartSiren household mode does NOT require registration, account creation, phone numbers, or email addresses. Proximity radar runs client-side on your device. Simply uninstalling the app permanently purges all local cached data.
1. How to Request Account Deletion
You may submit an account and data erasure request using either of the following methods:
- In-App Deletion: Open the PushCartSiren App → Switch to your Role (Kirana Shop POS or Advertiser) → Go to Settings / Profile → Tap "Delete Account & Reset Data".
- Web Form Request: Complete the secure form below. Our compliance team verifies ownership via phone OTP / email confirmation and executes data purge within 48 hours.
- Direct Email: Email our Grievance Officer at support@pushcartsiren.com with the subject "Account Deletion Request - [Your Phone / Shop Code]".
2. Web Deletion Request Form
✅ Your deletion request has been submitted successfully. A confirmation email and SMS with a verification token will be sent shortly to complete the deletion.
3. What Data Is Permanently Deleted?
Upon processing your deletion request, the following data is permanently purged from our active databases and cloud storage:
- Personal Identity: Full name, phone number, email address, and authentication credentials.
- Shop & Vendor Profiles: Shop name, shop code, owner PIN hash, vendor broadcast coordinates, and category metadata.
- Inventory & Product Catalogs: All custom uploaded produce, stock levels, and custom pricing.
- Campaign Data: Advertiser banners, active promotional slots, and campaign impressions.
4. What Data Is Retained (Statutory Requirements)?
Under Indian law, certain transaction records must be retained solely for statutory audit compliance:
- Tax & GST Invoices: Commercial billing receipts for paid advertiser campaigns are archived for 5 years as mandated by the Goods and Services Tax (GST) Act, 2017 and the Income Tax Act, 1961. This data is segregated and inaccessible for operational use.
- Cybersecurity Logs: Historical API request access logs (IP address, timestamp) are retained for 180 days pursuant to the CERT-In Cybersecurity Directions of April 28, 2022, after which they are automatically purged.